Return policy

Merchandise may only be returned for store credit. Items must be returned within 14 days of purchase or delivery. Original shipping fees are non-refundable. Sale, Clearance and Special Orders are considered Final Sales and are not returnable. Merchandise that has been worn, exhibits stains/odors or is determined to be unsellable will not be eligible for return. All returns should be mailed to:

Hallberry Fashion

3622 clayton trace trail

Houston, TX  77082

TO MAKE A RETURN

All returns must meet the criteria on our Return Policy. The customer is responsible for the shipping and handling costs. We will not be held responsible for loss, theft, or damage by courier for returned items. When shipping, we recommend Priority Mail with insurance.

Please allow 2-3 business days from the receipt of your items for our Return Department to process. If all criteria is met, as outlined in our Return Policy, a gift card will be emailed to the address provided at checkout.

EXCHANGES

Unfortunately, we are unable to do exchanges. Our inventory sells quickly, and we cannot guarantee items will be available in the size you would like.

DAMAGED ITEMS

Damaged items must be reported with 3 days of purchase or delivery tracking number receipt. Please include a picture of the damage or defect in an email to hallberryfashion@gmail.com

Questions or Concerns? Contact Us!

(346)888-9223

Monday thru Friday 10am-6pm

Saturday 12pm-5pm

 

In the area? Come see us at our Boutique!